Terms of Services

Last Updated: [Insert Date]

Welcome to Households Direct! By accessing or using our website (www.householdsdirect.com), you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
  • We reserve the right to modify these terms at any time, and it is your responsibility to review them periodically.

2. Products & Orders

  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order due to stock limitations, errors in pricing, or suspected fraudulent activity.
  • In the event of order cancellation, you will be refunded to your original payment method.

3. Pricing & Payment

  • All prices are listed in GBP (£) and are inclusive of applicable taxes unless stated otherwise.
  • We accept secure payments via major credit/debit cards and other available payment methods at checkout.

4. Shipping & Delivery

  • We offer Standard Shipping (£4.99, 3-7 business days) and Next Day Shipping (£5.99, if ordered before the cutoff time).
  • Shipping delays may occur due to unforeseen circumstances. We are not responsible for delays caused by couriers or incorrect shipping information provided by customers.

5. Returns & Refunds

  • Items can be returned within 30 days of delivery if they are unused and in their original condition.
  • Refunds are processed within 5-7 business days after receiving the returned item.
  • Customers are responsible for return shipping costs unless the return is due to a fault on our part.

6. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Households Direct and may not be copied, reproduced, or distributed without our permission.

7. Limitation of Liability

  • Households Direct is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.

8. Governing Law

  • These Terms of Service are governed by the laws of [Your Country/Region]. Any disputes will be resolved in the appropriate courts of that jurisdiction.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at [your support email].

By using our website, you acknowledge that you have read and agree to these Terms of Service.